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Here's The Skinny
SekureID is a tech company, based in Miramar, Florida, but what we do ultimately affects people's security, peace of mind, and their wallets. We need someone who cares about the problems and concerns of each and every one of our clients' and their employees. We also seek someone who is excited to innovate an ever changing industry, while thoroughly enjoying a positive work environment, ping pong and witty banter. Have you ever had a chance to turn an entire industry on its head? Well, here is your chance. To succeed at SekureID, you must be many things at once. You must be a solid problem solver, conflict resolver and a people lover. If you can keep your head while everyone else loses their’s - apply now.
Customer On-Boarding
Responsibilities
- Attract potential customers by answering product and service questions.
- Opens customer accounts by recording account information.
- Submit orders by referring to price lists and product literature.
- Maintain customer records by updating account information.
- Resolve product or service problems by clarifying the customer's complaint.
- Maintain financial accounts by processing customer adjustments.
A bit about you
- Fantabulous sense of humor
- Ability to troubleshoot
- Must-Have a healthy dose of self-confidence
Great-to-haves
- Great customer service skills
- Unbelievable phone voice
Software Engineer Genius
Responsibilities
- Develop information systems by designing, developing, and installing software solutions.
- Protect operations by keeping information confidential.
- Provide information by collecting, analyzing, and summarizing development and service issues.
- Accomplish engineering and organization mission by completing related results.
A bit about you
- Fantabulous sense of humor
- Ability to troubleshoot
- Must-Have a healthy dose of self-confidence
- Exude a cool sense of geek, with a hint of nerd
Great-to-haves
- Analyzing Information
- General Programming Skills
- Software Design
- Software Debugging
- Software Documentation
- Software Testing & Penetration Testing
- Problem Solving
- Teamwork
- Software Development Fundamentals
Customer Support Rockstar
Responsibilities
- Provide answers to clients by identifying problems.
- Improve client references by writing and maintaining documentation
- Accommodate client disabilities by recommending devices and techniques.
- Improve system performance by identifying problems; recommending changes.
A bit about you
- Fantabulous sense of humor
- Ability to troubleshoot
- Must-Have a healthy dose of self-confidence
Great-to-haves
- Great customer service skills
- Problem Solving
- LAN Knowledge
- Help Desk Experience
- Quality Focus
- PC Proficiency
- System Administration
- UNIX System Administration
Sales "SupaStar"
Responsibilities
- Service existing accounts, obtains orders, and establishes new accounts.
- Adjust content of sales presentations by studying the type of sales outlet or trade factor.
- Submit orders by referring to price lists and product literature.
- Keep management informed by submitting activity and results reports.
- Monitor competition by gathering current marketplace information on pricing, products, etc.
- Resolve customer complaints by investigating problems; developing solutions; etc.
- Provide historical records by maintaining records on area and customer sales.
- Contribute to team effort by accomplishing related results as needed.
A bit about you
- Fantabulous sense of humor
- Ability to troubleshoot
- Must-Have a healthy dose of self-confidence
Great-to-haves
- Great customer service skills
- Ability to meet sales goals
- Killer closing skills
- A nose for prospecting new clients